![]() The remote pairing dialog should appear on your TV screen.Wait for 30 seconds while the remote establishes a connection with your TV.After replacing the batteries, repeat step 1. If the light still does not flash, then you will need to replace your batteries. Press and hold the pairing button for three (3) seconds or until the pairing light starts flashing.Open the battery compartment to locate the pairing button - as shown in above image.Try re-pairing the enhanced remote and your TCL Roku TV.When you see the home screen on your TV, reinsert the batteries.Try restarting your TCL Roku TV and enhanced remote.Install new fresh batteries of same type in your TCL ROKU TV remote control, observing the proper orientation as indicated in the battery compartment.Open the battery compartment and remove the batteries from the remote.To resolve any issues with your enhanced remote, refer to the recommended steps below: This easy-to-use remote needs to be paired during initial TV setup. The enhanced remotes connect over your wireless network and do not need to be pointed directly at your TCL Roku TV. If there’s clear line of sight, and the TV still does not turn on, then the issue could lie with the IR receiver on the TV. If the remote is emitting an IR signal, but the TV still does not turn on or respond, confirm that nothing is blocking the TV's IR receiver (located underneath the TCL logo). If no light is seen from the IR emitter, then it is likely that the remote is defective. Note: Both photos show the same remote being tested. Refer to sample images below.Īs you can see, the IR emitter is more visible in a darker room and quite hard to see in a brightly lit room. You should see a flashing purple light as you press and hold the button.Look into the camera as if you are taking a picture while pressing any button on the remote.Point your smartphone or digital camera towards the tip of the TCL remote.Also, it is recommended to conduct this test in a darkened room. Note: Some cameras will show the Infrared (IR) signal better than others. For this procedure, you will need a smart phone, or a digital camera with a live display. ![]() If there is no improvement after reseating the batteries, try replacing them.Try removing the batteries from the remote and re-inserting them. If the remote is still unresponsive or intermittently responding, it is possible the batteries were installed incorrectly. Make sure you are pointing the remote directly at the TV or at an optimal distance. For example: If you have a sound bar, confirm that it is not blocking the TV sensor. Make sure that there are no obstructions between your TCL remote and the remote sensor located in front of the TV. Verify that there is a clear path between your TV and remote.To resolve issues with your standard IR remote, try the following: To ensure IR remotes are operating reliably, they must be pointed directly at the front of your TCL Roku TV. Standard IR remotes use an invisible Infra-Red light to transmit remote key selections.
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